Delivery Information

delivery


 Orders are processed from 9: 00-18: 00 Monday - Friday 9: 00-13: 00

  Deliveries are made on the second business day for orders placed until 15:00 and in two business days for orders placed after that time. The delivery is made in the system and the sender is SC DECART DESIGN SRL, the company that owns the website www.artelux.ro.

When delivering paintings, the delivery costs and the refund charge are borne by the buyer. The transport is FREE for orders starting with 500 RON, the transport costs being borne in this case by the seller. [Http://www.artelux.ro/47,0,promotii-picturi.html]

 Delivery will be done through Fancourier's fast courier agency. The delivery time to the consignee is up to 24 hours in the localities that represent Fancourier logistics centers and up to 48 hours in the other localities.

 Indicative rates Fancourier courier in case of delivery in Romania: (* the rates do not include VAT)

First kilogram tariff - 18,00 RO

Additional kilogram - 1.50 RON

Note: We recommend that if the parcel gets damaged for transport reasons, refuse to accept it and even insist for a record of the cause of the refusal.